Privacy Policy

1. Introduction & Scope

This Privacy Policy applies to all users of MapleJackpotFinder.com. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. As a service operating within Canada, we adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial privacy legislation.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

A. Personal Data

While using our Service, specifically when registering an account or purchasing a ticket, we may ask you to provide us with certain personally identifiable information ("Personal Data"), which includes but is not limited to:

• Full legal name (for identity verification).
• Email address (for account management and result notifications).
• Date of birth (strictly to verify you are 19+).
• Residential address and Province/Territory (to verify Canadian residency).

B. Financial Data

When you make a purchase, we process payment information. Please note that we do not store your full credit card number or CVV on our servers. All transactions are processed by third-party PCI-DSS compliant payment gateways. We retain only transaction logs (transaction ID, date, amount) for accounting and audit purposes.

C. Technical & Usage Data

We may also collect information on how the Service is accessed and used. This Usage Data may include your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

3. How We Use Your Data

MapleJackpotFinder.com uses the collected data for various purposes:

• To provide and maintain the Service (processing tickets).
• To notify you about changes to our Service.
• To allow you to participate in interactive features when you choose to do so.
• To provide customer care and support via email.
• To verify your age and identity to comply with Canadian gambling regulations.
• To detect, prevent and address technical issues and fraud.
• To payout winnings to the correct verified individual.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service (e.g., keeping you logged in).

5. Data Sharing & Disclosure

We do not sell your personal data. We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Compliance with Law: To comply with a legal obligation, such as reporting large wins to provincial regulators or tax authorities where applicable.
• Service Providers: We employ third-party companies (e.g., ID verification services, email delivery services) to facilitate our Service. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If MapleJackpotFinder is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws regarding lottery transactions), resolve disputes, and enforce our legal agreements and policies.

Inactive accounts with no financial balance may be anonymized after 24 months of inactivity.

7. Security Measures

The security of your data is important to us. We use commercially acceptable means to protect your Personal Data, including SSL encryption for all data in transit and restricted access protocols for databases. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Your Rights

Under Canadian privacy laws, you have rights regarding your personal information:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any information you believe is inaccurate.
• Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.

To exercise these rights, please contact our Data Protection Officer at the email listed below. Note that we cannot delete transaction history associated with lottery tickets due to regulatory audit requirements.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: